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Delete My Data - Acadion

  Delete My Data At Acadion, we respect your privacy and your right to control your personal data. You can request deletion of your data at any time, without deleting your account. ℹ️ You can request deletion of specific data only — without losing your entire account. If you also want to delete your account, please visit our  Delete Account  page. Data we will delete upon request 👤 Profile Information Name, photo, class, board, city 📊 Test Results Scores, responses, performance history 💬 Chat History Messages with teachers, group chats ❓ Submitted Doubts Questions, images, teacher replies 🔔 Notification History All past push notifications ⬇️ Downloaded Content Offline videos saved on device ⚠️ Data we are required to retain Purchase and payment records — required for financial and tax compliance Transaction IDs from Razorpay — retained for dispute resolution Basic account credentials — retained while your account remains active Legal compliance logs — retained as requ...

Delete Your Account - Acadion

Delete Your Account We are sorry to see you go. Before you proceed, please read the information below carefully. Account deletion is permanent and cannot be undone. ⚠️ This action is  permanent and irreversible.  Once your account is deleted, all your data, purchases, and progress will be lost forever. What will be deleted Your profile — name, photo, class, and board details All enrolled courses and purchase history Test results, scores, and performance reports Downloaded lectures and offline content Chat history with teachers Submitted doubts and answers Leaderboard records and achievements How to delete your account 1 Send an email to our support team from your  registered email address 2 Use the subject line:  "Account Deletion Request – Acadion" 3 Include your  full name  and  registered mobile number  in the email body 4 Our team will verify your identity and process the request within  7 business days Contact support 📧 saburu85@gmail.c...

Payment & Refund Policy - Acadion

Payment & Refund Policy Effective Date: March 28, 2026 This Payment & Refund Policy describes how Acadion handles course purchases, payment processing via Razorpay, and refund requests. This policy is required for compliance with Razorpay's merchant guidelines and the Reserve Bank of India (RBI) directives. 1. About Our Payment Gateway — Razorpay Acadion uses Razorpay as its sole payment gateway for processing all course purchases. Razorpay is a PCI-DSS Level 1 compliant payment service provider authorized by the Reserve Bank of India (RBI). Business Entity: Razorpay Software Private Limited Registered in: Bangalore, India RBI Authorization: Payment Aggregator PCI-DSS: Level 1 Certified Razorpay's Terms: https://razorpay.com/terms/ Razorpay's Privacy Policy: https://razorpay.com/privacy/ 2. Accepted Payment Methods The following payment methods are supported via Razorpay: UPI (Google Pay, PhonePe, Paytm, BHIM, etc.) Credit Cards (Visa, Mastercard, RuPay, American Ex...

Terms of Service - Acadion

  Terms of Service Effective Date: March 28, 2026 Welcome to Acadion! These Terms of Service ("Terms") govern your use of the Acadion mobile application operated by the Acadion team ("we", "us", or "our"). By creating an account or using the App, you agree to be bound by these Terms. 1. Eligibility You must be at least 13 years of age to use this App The App is intended for students of Class 9 and 10 in Assam, India If you are below 18, your parent or guardian must consent to these Terms You must provide accurate registration information including name, class, and board 2. Account Registration You may register using Google Sign-In or Phone OTP (Firebase Authentication) You are responsible for maintaining the confidentiality of your account You must not share your account with others Notify us immediately if you suspect unauthorized access to your account We reserve the right to suspend accounts that violate these Terms 3. Courses & Content 3....